Reporting to: Public Relations Manager Location: Harare KEY RESPONSIBILITIES Develop and implement the organisation’s social media and digital communication strategy. Create, schedule and publish engaging content across social media platforms. Design graphics, posters, banners, social media artwork and other digital materials. Capture and edit photographs and videos for digital platforms and promotional activities. Monitor social media trends and identify opportunities to increase audience engagement and visibility. Respond to comments, messages and enquiries in a professional and timely manner. Develop content calendars and coordinate promotional campaigns for programmes, events and activities. Monitor social media performance and prepare regular analytics and performance reports. Ensure all digital content is consistent with the organisation’s brand identity and communication standards. Collaborate with departments to develop content that promotes the organisation’s programmes, heritage, tourism and cultural activities.