RECEPTIONIST

Description

We are looking for a professional, friendly and customer-focused Receptionist to join our growing microfinance company. Key Responsibilities · Welcome and professionally attend to clients and visitors. · Answer, screen and direct telephone calls appropriately. · Receive and respond to client enquiries and provide accurate information. · Manage the reception area and maintain a professional image of the company. · Receive and distribute incoming mail, documents and correspondence. · Schedule appointments and assist with meeting arrangements. · Maintain visitor and telephone registers. · Assist with filing, photocopying, scanning and general administrative duties. · Direct clients to the relevant Loans Officer, Credit Manager or other department. · Maintain confidentiality of client and company information. · Assist with basic customer service and administrative support. · Ensure the reception area is clean, organized and welcoming. · Perform any other duties assigned by management.

Requirements