Client Services Officer

📍 harare zimbabwe ⏰ Expires 15 February 2026

Description

Reporting to the Alternative Channels Manager, the successful candidate will be responsible for the following Compiling daily and monthly statistical data Receiving inquiries on individual Business, Funeral Services and Employee Benefits via walk-ins, calls, emails, WhatsApp and letters Proactively resolving client issues and applying corrective actioris to achieve the highest level of satisfaction. Receiving and preparing quotations for products and policy values as and when requested by clients and agents. Requesting policy documents for clients through New Business and Underwriting

Requirements

The ideal candidate must possess the following A Diploma in Insurance/Marketing/Public Relations Certificate of Proficiency will be an added advantage At least 1 year experience in the Insurance Industry. Excellent communication skills both oral and written. Good communication, Presentation and interpersonal skills

Employer: First Mutual Life

Provisional Driver's licence

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