Receptionist – Hospitality
📍 Glen Forest, Harare, Zimbabwe
⏰ Expires 21 September 2026
Description
Raregold Investments is seeking a professional, courteous and customer-focused Receptionist to join its hospitality team. Key Responsibilities: Welcome and assist guests in a professional manner. Manage guest check-ins and check-outs. Handle reservations, enquiries and telephone calls. Maintain accurate guest records and front-office documentation. Respond to guest requests and resolve complaints professionally. Coordinate with other departments to ensure excellent guest service. Perform general reception and administrative duties as required.
Requirements
Minimum 3 years’ experience in a receptionist/front-office role within the hospitality industry. Degree or Diploma in Hospitality Management is crucial. Excellent communication and interpersonal skills. Strong customer service and guest-relations skills. Professional appearance and a welcoming personality. Good computer literacy and administrative skills. Ability to handle reservations, check-ins, check-outs and guest enquiries. Ability to work under pressure in a fast-paced hospitality environment. Strong attention to detail and organisational skills. Willingness to work flexible hours, including weekends and public holidays.