Healthguard International provides high-quality international medical insurance, ensuring accessible private healthcare for individuals and organisations in Sub-Saharan Africa and India. As part of Cimas Health Group, with over 80 years of experience, we collaborate with a broad network of medical funders, administrators, and providers in the region. Healthguard International wishes to invite applications from suitably qualified and experienced individuals to fill the position of Head Health Insurance Operations, reporting to the Managing Director. The successful candidate will be responsible for: Serving as the strategic technical lead for Healthguard International's health insurance business, ensuring strong insurance governance, operational excellence, and compliant delivery across multiple territories. • Providing technical leadership across health insurance operations, including portfolio optimisation, underwriting guidelines, claims, benefits, member eligibility, provider access and service delivery standards. • Overseeing insurance risk and capital management in consultation with Group Actuarial and the registered external actuarial consultant. • Managing third-party administrators, provider networks and shared service teams to ensure timely, accurate and compliant insurance service delivery. Translating insurance product rules, benefit structures, regulatory requirements and market practices into practical operational processes. Leading the digital member experience across the insurance lifecycle, from onboarding to claims resolution.